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Introduction

Survale, a pioneering name in HR technology, envisioned a platform that could simplify how organizations understand and improve their talent experience. Covering everything from recruitment and onboarding to employee engagement, Survale wanted to create a comprehensive solution that empowers HR teams to measure what matters most. To turn this vision into a powerful reality, they teamed up with Tart Labs, bringing together innovative ideas and technical expertise.

Brief Overview of Survale

Survale is all about transforming how HR teams approach talent management. Their platform delivers continuous intelligence throughout the entire hiring and workforce management process. Whether it’s gauging candidate satisfaction during recruitment or tracking employee engagement over time, Survale ensures HR professionals have the data they need to make informed decisions. They aim to create an environment where both businesses and employees succeed.

The Challenges

Survale approached TartLabs with a clear mission to develop a powerful software solution that would enhance the entire talent experience. The challenge lay in creating a platform that seamlessly integrates different aspects of human resources management, from candidate experience and onboarding to employee engagement. Survale needed a solution that not only gathered data but also turned it into actionable insights that could continuously improve the talent journey across the board. The challenge was to design a user-friendly interface, gather feedback in real-time, and ensure the platform could scale and adapt to different organizational needs.

Features Delivered - List of Platforms

To tackle these challenges, TartLabs developed a comprehensive software solution that supports multiple platforms and features essential for talent management. The platform is designed to work across various devices, ensuring that HR teams, recruiters, and employees can access valuable insights anytime, anywhere. Some of the core platforms delivered include:

Web and Mobile App

A comprehensive platform featuring a robust web-based interface for HR teams, managers, and master admins to manage surveys, analyze results, and take action, paired with a responsive mobile application enabling candidates and employees to participate in surveys and share feedback on the go.

Real-Time Analytics Dashboard

A dynamic dashboard designed to bring data to life, enabling users to visualize survey results effortlessly. It tracks key metrics in real-time, enabling organizations to respond rapidly with well-grounded decisions. Additionally, the dashboard allows users to generate detailed reports that highlight trends and actionable insights for improving talent management strategies.

Integration with HRMS Tools

Seamless integration with existing HRMS platforms ensures that data collection and workflows remain uninterrupted. This functionality allows organizations to synchronize data across systems, minimize manual work, and improve overall efficiency. It simplifies processes while delivering a more cohesive HR management experience.

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CandidateX Candidate Experience

One of the standout features of Survale’s platform is CandidateX, designed to improve the candidate experience throughout the recruiting journey. It allows companies to gather feedback on the entire hiring process, from first interaction to interviews and job offers. With CandidateX, candidates can rate their experience, providing recruiters with critical insights into how they can refine their recruitment process. This helps ensure that candidates feel heard and respected, making the recruitment experience not only efficient but also positive, which in turn enhances employer branding.

CandidateX Candidate Experience
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Quality of Hire & Onboarding

Survale’s platform delivers powerful features focused on measuring the Quality of Hire and improving Onboarding experiences. By collecting feedback from both recruiters and new hires, the platform tracks the quality of hires in terms of their performance, fit with the company culture, and overall satisfaction. This data helps HR teams refine their hiring process. The onboarding module allows new employees to rate their onboarding experience, providing feedback on training, orientation, and support, helping businesses optimize the process and ensure new hires feel welcome and prepared for success.

Quality of Hire & Onboarding
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EmployX Employee Experience

EmployX is a key feature within Survale's platform aimed at measuring and improving the Employee Experience. This feature gathers feedback from employees across various stages of their tenure with the company, from their first day to their day-to-day work experience. The insights provided help HR teams assess workplace morale, involvement, and potential enhancements. EmployX enables organizations to act on employee feedback in real-time, making changes that can positively impact productivity, morale, and retention rates.

EmployX Employee Experience
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Employer Review Site Ratings

With Employer Review Site Ratings, Survale empowers organizations to track and manage their reputation on key employer review platforms such as Glassdoor, Indeed, and others. The platform aggregates reviews and ratings from these sites and allows companies to respond to feedback directly. By collecting data on how employees feel about their workplace and addressing any concerns or issues raised, companies can improve their image as an employer and attract top talent.

Employer Review Site Ratings
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Employee Referrals

Survale also provides an Employee Referrals feature, allowing businesses to assess the impact of their referral initiatives. This feature makes it easier for HR teams to manage and optimize employee referral programs, offering employees the opportunity to refer qualified candidates while providing rewards for successful hires. It also gathers feedback on the referral process, ensuring that it remains an attractive and effective way to hire talent.

Employee Referrals
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Engage New Hires

The Engage New Hires feature is designed to keep new employees engaged and involved from day one. It facilitates surveys and feedback channels that focus on new hire integration and job satisfaction. By gathering feedback from new employees, HR teams can identify issues early on and provide the right support to ensure that employees feel valued and motivated to contribute. Effectively engaging new hires results in better employee retention and an improved work experience.

Engage New Hires
process

HRMS Development Process

The development process for Survale’s talent survey and analytics platform followed an agile methodology, allowing for continuous collaboration and iterative progress. Here’s an overview of our development approach:

Discovery & Planning

The project began with a thorough discovery phase where we worked closely with Survale’s team to understand their specific requirements, pain points, and objectives. We mapped out the entire talent experience journey and identified key features for the platform.

Design & Prototyping

Next, our design team created wireframes and prototypes that showcased the user interface (UI) and user experience (UX). This phase involved user feedback sessions with HR professionals to ensure the platform’s usability and effectiveness.

Backend & Frontend Development

After finalizing the designs, our development team started working on both the backend and frontend. We followed an incremental approach, building out core features like survey creation, real-time analytics dashboards, and reporting tools, while ensuring the platform was responsive and intuitive.

Integration & Testing

After the core functionalities were built, we focused on integrating Survale with HR systems and testing these integrations. Thorough testing was carried out at every phase to detect issues, ensuring that everything worked smoothly before launch.

Deployment & Feedback

After completing internal testing, we deployed the platform for Survale’s internal team to test in a real-world environment. Input from early users helped enhance the platform prior to its official release.

Continuous Support & Improvement

After the platform went live, we continued resolving issues and delivering ongoing enhancements. The agile process allowed us to implement new capabilities and enhancements driven by user input and changing business requirements.

Tech Stacks

Technology Stack Selected for the Project

For Survale’s talent survey and analytics platform, we carefully selected a robust and scalable technology stack that would meet the platform’s needs and ensure long-term success. The goal was to build a system capable of processing large volumes of data, delivering instant analytics, and integrate seamlessly with other HR systems. The technology stack included:

Key Results

The development of Survale’s platform brought about impressive results, both in terms of functionality and impact on the HR processes:

Improved Candidate Experience:

With the introduction of CandidateX, Survale was able to gather actionable feedback on the candidate experience. This led to enhanced recruitment strategies, resulting in a better applicant pool and a more positive employer brand.

Streamlined Onboarding Process:

The onboarding feedback module allowed Survale to quickly identify bottlenecks in the employee onboarding process, enabling HR teams to make adjustments that resulted in faster and more efficient integrations for new hires.

Actionable Employee Insights:

EmployX delivered deeper insights into employee satisfaction, engagement, and overall experience, which helped HR teams identify areas for improvement, from work culture to benefits, driving employee retention and performance.

Better Hiring Decisions:

By tracking the quality of hires and providing data-driven insights, the platform allowed HR teams to make more informed decisions, reducing turnover and improving overall hiring outcomes.

Positive Impact on Employer Reviews:

Employer Review Site Ratings helped Survale monitor and respond to employee feedback on external review sites. This resulted in better management of their reputation and helped attract top talent.

Increased Referrals:

The Employee Referrals feature saw an increase in the number of successful hires through internal recommendations, showing the power of engaging employees in the recruitment process.

Survale platform dashboard showing talent feedback analytics and HR metrics

Conclusion

Survale’s decision to partner with TartLabs to develop a comprehensive talent survey and analytics platform has proven to be a game-changer for their business. By combining real-time insights with seamless integrations into existing HR systems, Survale’s platform empowers HR teams, recruiters, and employees alike to participate in the ongoing improvement of the entire talent experience. From recruitment and onboarding to employee satisfaction and referrals, the platform provides the tools needed to gather actionable data, measure progress, and foster a positive work environment.

Tart Labs helped Survale turn their vision into a fully functional, scalable solution that delivers meaningful outcomes across every stage of the talent lifecycle. The platform’s success not only reflects the technology's robustness but also Survale’s commitment to enhancing human resource practices through innovation and data-driven decision-making.

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